Within the renovated Moynihan Train Hall, Amtrak passengers can access a premium waiting area offering comfortable seating, complimentary refreshments, dedicated customer service, and a tranquil atmosphere away from the main concourse. This elevated travel experience prioritizes passenger comfort and convenience prior to and following train journeys. Amenities often include dedicated Wi-Fi, charging stations, and business services.
This enhanced waiting area represents a significant upgrade to the passenger experience, reflecting Amtrak’s commitment to customer satisfaction and modernizing rail travel. Located within the historically significant and architecturally impressive Moynihan Train Hall, the lounge contributes to the overall grandeur and revitalization of this New York City transportation hub. It offers a respite from the typical stresses of travel, allowing passengers to relax and prepare for their journeys or unwind upon arrival. The availability of such amenities can also increase ridership and enhance the perceived value of rail travel.